focus on utilising new technologies,
and a constant drive to meet and
exceed industry expectations,
Banks remains as determined as
ever to keep his beloved company
on the innovative side of stable;
just waiting for a financial uplift
and the platform to strike while
the iron is hot.
“
We need to keep abreast of all
the issues in the industry so myself
and a lot of senior managers go on
top courses to keep an eye on the
ball, on where we can improve
and what innovations are needed
for the future.”
Banks is firmly of the mindset
that care homes should be seen as
a reward for getting older rather
than a penalty, and it is this which
inst the tide
page 137
September 2012
