outlay for the equipment that
we’re not sure that there’s a
cost benefit there.”
Quality and a duty of care are
important to Ina Grafton, which
takes care to carefully map the
behaviour of staff and residents.
“
We have a committee of
the Board called the Strategic
Planning and Quality Committee.
This committee looks at some of
the indicators we monitor, such
as attendance management,
the number of wounds, or the
number of aggressive incidents.
We analyze that quarterly
data and try to improve on the
number of negative outcomes
that we see,” explains O’Neill.
One thing that the
the bus to the
September 2012
roup flourishes
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