Operating System to achieve some of those
goals. As a result, certain time targets have
been implemented for how long patients
wait in an emergency room, how long it
takes to assign a bed for a patient and so
on. Leaner practices within the organization
have translated into faster service times for
patients and families in distress.
“
No one likes to wait in an ER,” says
Connelly. “Those practices have enhanced
patient experience and helped people get
home faster.”
Partners like Premier, the largest GPO
in America, and the Institute for Health
Improvement (IHI) have also contributed to
CHP’s commitment to quality improvement.
Implementing IHI’s evidence-based safety practices, for
example, has been instrumental in reducing infections,
falls, and managing high risk illnesses like sepsis.
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