CHNOLOGY
Care require the level three certificate in community
arry out their work; this is provided by Silver Care
e training does not stop there.
pecific training with some staff just to ensure that they
f a client’s needs.”
aff are prepared for all eventualities. Due to the nature
en the case that a support worker will be on their own
ill have only their own training to rely on, so it must of
ary.
l tools to make sure all of the staff are up to par. There
grammes as well as DVD training from a company
K – people learn differently so there needs to be a
lso using technology in other areas, especially to ensure
ness of its database and the comfort of its client.
r mats and fall detectors in people’s homes; we monitor
ssure, too. All of it is done remotely so that the client
m comfort in their own home but be safe in the
ilver Care is on-hand should anything go wrong.”
September 2012
ng a Client-Based Service
page 381
