methodological rigor, the ability to innovate logistical
strength as well as continuous learning thanks to its
Research and Development. Another strong point is
the ongoing partnership with its customers, which is
of paramount importance to the company, explains
Dr. Lustosa. “We deliver a solution for the customer.
Within this solution, there is the post-sales service,
which provides scientific and technical support for
laboratories that use our products. The way the
market evolved, we seek out partners in order to
offer the best deals to the customer as well as latest
equipment,” explains Dr. Lustosa.
At Labtest, they are constantly searching
for solutions tailored to various segments of the
laboratory, both in size and in area of operation,
as explained by Dr. Lustosa, “We serve many types
of laboratories: outpatient, hospital, reference
laboratories, emergency. We have sought to meet all
of the customers’ demands.”
Historically, Labtest follows the market trends.
iagnostic
page 457
September 2012
